# Introduction

## Introduction

### What is Supportiko?

Supportiko is a powerful chat widget designed to improve how businesses connect with website visitors. It combines an AI-powered chatbot and WhatsApp agent integration — making customer interaction faster and easier.

<figure><img src="https://3918661962-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F48A8l7dEupKm20JApmt2%2Fuploads%2FSG0c8XiVAGfPpBuM0BQP%2FScreenshot%202025-03-16%20at%2018.21.03.png?alt=media&#x26;token=5ae8b3e6-8824-40f8-90df-f60636d9e8da" alt="" width="563"><figcaption><p>Supportiko chat widget on a online shop site</p></figcaption></figure>

### The Problem it Solves

Businesses often face challenges like:

* **Missed leads** when visitors leave without asking questions.
* **Limited availability** of support outside working hours.
* **Wasted time** on repetitive FAQs.

Supportiko solves this by offering an AI chatbot for instant answers and WhatsApp integration for human follow-ups — ensuring no visitor is ignored.

### Who Needs Supportiko?

* **Small businesses** wanting better customer engagement.
* **Online stores** needing quick, reliable responses.
* **Service businesses** looking to capture leads effortlessly.
* **Startups** wanting affordable, 24/7 support.

<figure><img src="https://3918661962-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F48A8l7dEupKm20JApmt2%2Fuploads%2FtygKLYhhByxCDIpTtohK%2FScreenshot%202025-03-16%20at%2018.24.22.png?alt=media&#x26;token=6252791c-8bdc-4602-979d-074f5822c455" alt="" width="375"><figcaption></figcaption></figure>

### How Supportiko Helps

* **Saves Time:** The AI chatbot handles common questions instantly.
* **Boosts Sales:** Faster responses turn visitors into customers.
* **Improves Support:** WhatsApp integration adds a personal touch.
* **Works 24/7:** Never miss a lead — even when you're offline.

**Easy Setup:** Copy a small code snippet to add Supportiko to any website in minutes.

Supportiko is more than a chatbot — it’s a smart tool to save time, capture leads, and grow your business effortlessly.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://supportiko.gitbook.io/documentation/introduction.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.