Profile Management
Last updated
Last updated
The Profile section in the Supportiko Admin Panel allows logged-in users to manage their account details, update their password, and handle subscription settings. This guide will walk you through the options available when accessing the profile menu and the features on the Profile page.
When logged into the Supportiko Admin Panel, you can access your profile options by clicking on your avatar in the top-right corner of the screen. A dropdown menu will appear with the following options:
Profile: View and manage your account details.
Change Password: Update your account password if needed.
Log out: Sign out of your Supportiko account.
The Profile page provides an overview of your account information and offers options to manage your subscription or delete your account. Here’s what you can do:
The Profile Information section displays the details associated with your account:
Full Name: Your registered name (e.g., John Doe).
Email: The email address linked to your account (e.g., timebottable@gmail.com).
Payment Status: Indicates whether your account is active (e.g., "active").
Payment Name: Shows your current subscription plan (e.g., "Basic Plan").
If you are a paid user, you can manage your subscription directly from this page:
Click the Manage Subscription button to view or modify your subscription details, such as upgrading your plan, updating payment methods, or canceling your subscription.
The Danger Zone section allows you to permanently delete your account and all associated data. This action is irreversible, so proceed with caution.
Delete Account: Clicking the Delete All button will:
Remove all your data from Supportiko, including chat history, widget settings, agent profiles, and AI Assistant configurations.
Unsubscribe you from any active paid plans.
Permanently delete your account with no option to recover it.
Warning: A clear message is displayed: "Once you delete your account, there is no going back. Please be certain." Ensure you are absolutely sure before proceeding with this action.
By using the Profile page, you can keep your account information up to date, manage your subscription, or permanently delete your account if needed. Always double-check before taking irreversible actions like account deletio
