Supportiko
  • Introduction
  • Getting Started
    • Register and Log In
    • Create and Customize Your Widget
    • Create AI Assistant
      • AI Settings
      • Train Your AI Assistant
      • Test Your AI Assistant
      • AI Assistant Chat History
    • Create Agents
      • Agents list
      • Add/Edit Agent
      • Welcome Messages
    • Export
    • Profile Management
    • Remove Supportiko logo
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  1. Getting Started
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Welcome Messages

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Last updated 2 months ago

The first message sent to an agent via WhatsApp is recorded in the system. This data helps you track the number of initial inquiries, monitor agent performance, and gather insights for improving your support workflow.