> For the complete documentation index, see [llms.txt](https://supportiko.gitbook.io/documentation/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://supportiko.gitbook.io/documentation/getting-started/create-agents/agents-list.md).

# Agents list

The **Agents List** section displays all your support agents and their current settings.\
All changes made on this page will be automatically applied

<figure><img src="/files/L77Z8Unn8fsRuHs0Xllw" alt=""><figcaption></figcaption></figure>

* **Add New Agent**: Click the **Add New Agent** button to create a new agent profile.

You can change these options for every agent here:

* **Online**: Toggle to enable or disable the agent’s visibility in the chat widget. If disabled, the agent will still be visible but marked with a gray WhatsApp icon, indicating they are unavailable for chat. Visitors won’t be able to click on an offline agent in this case.
* **Enable**: Activate or deactivate the agent. A disabled agent will be hidden from the chat widget.
* **Actions**: edit or delete agent


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# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://supportiko.gitbook.io/documentation/getting-started/create-agents/agents-list.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.