> For the complete documentation index, see [llms.txt](https://supportiko.gitbook.io/documentation/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://supportiko.gitbook.io/documentation/introduction.md).

# Introduction

## Introduction

### What is Supportiko?

Supportiko is a powerful chat widget designed to improve how businesses connect with website visitors. It combines an AI-powered chatbot and WhatsApp agent integration — making customer interaction faster and easier.

<figure><img src="https://3918661962-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F48A8l7dEupKm20JApmt2%2Fuploads%2FSG0c8XiVAGfPpBuM0BQP%2FScreenshot%202025-03-16%20at%2018.21.03.png?alt=media&amp;token=5ae8b3e6-8824-40f8-90df-f60636d9e8da" alt="" width="563"><figcaption><p>Supportiko chat widget on a online shop site</p></figcaption></figure>

### The Problem it Solves

Businesses often face challenges like:

* **Missed leads** when visitors leave without asking questions.
* **Limited availability** of support outside working hours.
* **Wasted time** on repetitive FAQs.

Supportiko solves this by offering an AI chatbot for instant answers and WhatsApp integration for human follow-ups — ensuring no visitor is ignored.

### Who Needs Supportiko?

* **Small businesses** wanting better customer engagement.
* **Online stores** needing quick, reliable responses.
* **Service businesses** looking to capture leads effortlessly.
* **Startups** wanting affordable, 24/7 support.

<figure><img src="https://3918661962-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F48A8l7dEupKm20JApmt2%2Fuploads%2FtygKLYhhByxCDIpTtohK%2FScreenshot%202025-03-16%20at%2018.24.22.png?alt=media&amp;token=6252791c-8bdc-4602-979d-074f5822c455" alt="" width="375"><figcaption></figcaption></figure>

### How Supportiko Helps

* **Saves Time:** The AI chatbot handles common questions instantly.
* **Boosts Sales:** Faster responses turn visitors into customers.
* **Improves Support:** WhatsApp integration adds a personal touch.
* **Works 24/7:** Never miss a lead — even when you're offline.

**Easy Setup:** Copy a small code snippet to add Supportiko to any website in minutes.

Supportiko is more than a chatbot — it’s a smart tool to save time, capture leads, and grow your business effortlessly.